Administration and Customer Service Jobs
Administrative and customer service jobs in housing support function to the Housing Management teams within Housing Associations, ensuring the Housing Management teams provide an effective and efficient service to their tenants.
Essentially, the hiring manager desires administrators and customer service officers who have worked within a Housing environment previously but will consider individuals who have worked in other areas of the public or even the private sector.
Show your versatility in customer service officer jobs
Many individuals who look to build a career within the Housing industry see administration and customer service as the entry level and their foot in the door to climbing the Housing career ladder. Customer Service Officers will deal with a variety of tenant queries ranging from low level rent arrears, repairs queries, ASB issues and general tenancy issues and liaise heavily with the Housing Officers and Surveyors.
It is not necessary to have a qualification in Housing to gain a position within customer services or administration, as previous work experience is preferred. You need to be an all rounder who possess both excellent verbal and written skills, and be proficient in all Microsoft packages.
Continue for your search for social housing jobs or contact your nearest Social Housing office to discuss our current administrative and customer service jobs.
